Your privacy and confidentiality, and the way in which we use the information we receive from you is very important. This policy explains how we use the information you provide us and how we protect your privacy.
If you are a client, we have professional obligations of confidentiality. We will comply with those obligations, but we may agree with you that some of your information will be shared with third parties and we will share information where necessary in order to effectively represent you.
Calls to and from our offices may be recorded for training and monitoring purposes. This is to ensure our compliance with regulatory requirements, evidential requirements, to detect unauthorised use and to assess the quality of our service.
We only gather information if you choose to give it to us by using one of our online forms or sending us an email. The information you give us might include your name and contact details and information about any transaction or case you would like our assistance with.
By using our online services you agree to be contacted by phone, email or letter in accordance with your request for further information. We will only use the information provided in order to assist you with your enquiry and to maintain a record of the communication in case you contact us again.
Please remember that email and other web based communications are not secure means of communication. However, we take care to protect any information you provide us and will not distribute or disseminate that information without your prior consent.